THE CHALLENGE: Our client, a senior executive, had received a promotion to run the Asia/Pacific region out of Singapore. With only 2 months into the job he realized that there were many cultural differences amongst his teams and he felt out of his depth. His performance started to suffer and the results of his division took a dive, along with morale.

THE SOLUTION: We provided the following services:

• Cross-cultural team building events focused on identifying strengths of the ‘group culture’.
• Values and purpose awareness training in multiple cultures.
• Interviewing senior team members to establish the key local issues and goals also expectations of their new boss.
• Feedback to senior executive as to the expectations of his senior management staff.
• On-going leadership coaching.

THE RESULTS: Within 3 months, morale had improved, and there was cohesion in the team. Everybody was happy and less stressed. Sales performance had started to improve and the team was back on track to meet their annual quotas.